The issue has been identified and a fix is being implemented.
We have detected a possible outage with QuickBooks that is not officially acknowledged.
Backup success rates continue to trend positively and are returning to normal levels across SaaS Protection environments as additional post-Microsoft Graph migration improvements are deployed. Most customer accounts are now processing backups normally, and overall platform performance has continued to improve. Engineering teams remain focused on implementing additional enhancements and monitoring performance closely to ensure continued improvements. We will provide further updates as progress continues.
Monitors
Possible outage: Login issues affecting QuickBooks Online.
QuickBooks
Datto SaaS Protection - M365 Backup Performance Degradation - Post-Graph Migration
Kaseya
Interent Services - Swoop
Microsoft 365 Copilot Chat
Microsoft Copilot (Microsoft 365)